
“After the BEST training last year, one of our housekeepers identified a victim and we called law enforcement. While officers were inside the hotel, I walked outside to speak with the victim, who was sitting on a curb, head down on her knees. Her blond hair hung down her legs. I asked her, ‘Is there anything I can do to help you?’ She looked up at me and I was taken aback…she was so young—only 16 or 17. She should never have been there. She should never have been sitting on my curb.”